Cricia Privacy Policy — How Your Information Is Protected

1. Introduction

Welcome to Cricia. We believe that every user's right to privacy is a fundamental right. This Privacy Policy ("Policy") explains what information Cricia collects about you, why we collect it, and how that information is managed.

This policy is part of our Terms and Conditionsof Cricia and applies to all of Cricia's services and products — including our website, mobile app, and customer support channels.

By using the Cricia platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of it, please contact us or discontinue use of the platform.

2. What Information We Collect

Cricia collects only the information necessary to provide its services. Collecting excessive or unnecessary data is against our policy.

2.1 Personal Identification Information

• Full Name & Date of Birth
• Email address and mobile number
• National ID (NID) or Passport Number
• Current Address & Country
• Occupation & Source of Income (for KYC verification)

2.2 Financial Information

• Payment Method Details (mobile banking number, bank account)
• Transaction History & Amounts
• Deposit & Withdrawal Records

2.3 Technical Information

• IP address and device information
• Browser Type & Operating System
• Session Info & Login Time
• Data collected from cookies and tracking technologies

2.4 Gaming Activity

• Betting & Gaming History
• Win/Loss Record
• Favorite Games & Betting Patterns
• Promotion Usage History

3. How Information Is Collected

Cricia collects information through several methods. We are fully transparent about each step of the data collection process.

4. Why We Use Your Information

Cricia uses your information only for specific, legitimate purposes. A full list of how we use your data is provided below:

• Account Management: To create, verify, and secure your account.
• Services Provided: To operate betting, casino, and other gaming services.
• Financial Transactions: To process deposits and withdrawals.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To meet regulatory requirements.
• Personalization: To customize services and offers according to your preferences.
• Customer Support: To resolve your questions and complaints.
• Responsible Gaming: To identify signs of gaming addiction and provide appropriate support.

5. Who Your Information Is Shared With

Cricia may share data with third parties only in limited and specific circumstances. In every case, we are committed to protecting your privacy.

5.1 Service Provider Partners

Your data may be shared with trusted third-party service providers for payment processing, cloud storage, and customer support. All partners are bound by strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed pursuant to a court order, government directive, or lawful request from a law enforcement authority. In such cases, we will make reasonable efforts to notify the user within the limits permitted by law.

5.3 Fraud Prevention

In cases of serious fraud or illegal activity, information may be shared with the relevant authorities and regulatory bodies.

6. Cookie Policy

Cricia uses cookies and similar tracking technologies on its website and app to make your experience smoother and more personalized.

Cookie Type

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your language settings and preferences.
• Analytics Cookies: Used to understand and improve site performance.
• Advertising Cookies: Used to show you relevant offers based on your interests.

You can manage cookies through your browser settings at any time. However, disabling essential cookies may cause some features to stop working correctly.

7. Security Measures

Cricia follows the highest industry standards to protect your information. Our security infrastructure is described below:

• All data transfers are secured with 256-bit SSL encryption.
• PCI DSS compliant payment processing.
• Two-Factor Authentication (2FA) available.
• Regular security audits and penetration testing.
• 24/7 Cybersecurity Monitoring.
• Sensitive data is stored in encrypted databases.

If you notice any suspicious security-related activity, please notify our support team immediately.

8. Your Rights

As a Cricia user, you have important rights over your personal information. We respect these rights and are here to help you exercise them.

9. Data Retention Period

Cricia does not retain your information longer than necessary. Retention periods vary depending on the type of service and applicable legal requirements.

Once the retention period expires, data is automatically deleted or anonymized securely.

10. Notice of Policy Changes

Cricia may update this Privacy Policy from time to time. We will notify you of any significant changes via email or an in-platform notification before they take effect. The date of the latest update will always be displayed at the top of this page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.